About the role
Amaltas is staffing the front desk for its new 140-room business hotel in HITEC City ahead of an October 2026 opening, which means you join before the first guest ever walks in and learn the property inside out. Freshers from hotel-management institutes are actively encouraged — the batch gets three weeks of pre-opening training, duty meals, uniform, and accommodation assistance for outstation candidates. Rotational shifts across morning, evening, and night are part of the deal, as they are anywhere in hotels.
Key responsibilities
- Check guests in and out on the PMS with accurate identity and billing records
- Answer the board line within three rings and route requests to the right department
- Upsell higher room categories and breakfast packages at the desk within brand guidelines
- Handle cash and card settlements and tally your shift float before handover
- Log guest complaints in the incident register and follow up until closure
- Coordinate with housekeeping on room readiness during high-occupancy turnovers
Requirements
- 12th pass minimum; hotel management diploma or degree preferred
- Presentable grooming and a naturally courteous manner under pressure
- Spoken English and Hindi; Telugu is valuable for local guests
- Willingness to work rotational shifts, weekends, and festival days
- Basic computer literacy for PMS and email use
Nice to have
- Internship experience at a 4- or 5-star property
- Familiarity with Opera PMS
- A second regional or foreign language
About the employer
Amaltas Hotels & Resorts operates nine mid-scale business hotels and two leisure resorts across South and Central India, with 1,100 keys under its flag. The Hyderabad property is its third new opening in two years as the group targets 20 hotels by 2029.